Privacy Policy

Last updated: September 29, 2026

This Privacy Policy explains how T-Unlocks ("we", "us", "our") collects, uses, and protects the information you provide when you use our IMEI / iCloud unlock reseller platform (the "Service").

1. Information We Collect

We collect the information you provide directly to us, including:

• Account information: username, email address, and password (stored as a salted hash, never in plain text).
• Order information: device identifiers (IMEI / serial numbers) you submit for unlock or checking services.
• Payment information: transaction and invoice records related to credit purchases. Card details are handled directly by our payment processor - we do not store your full card number.
• Technical information: IP address, browser/device fingerprint, and session data, used for account security and fraud prevention.

2. How We Use Your Information

• To create and manage your account, and to authenticate you.
• To process and deliver the services you order.
• To detect, prevent, and investigate fraud, abuse, or security incidents.
• To communicate with you about your orders, account, or support requests.
• To comply with legal obligations.

3. Data Security

We use industry-standard safeguards to protect your data, including encrypted connections (HTTPS/TLS), hashed passwords, bot/abuse protection via Cloudflare Turnstile, and session-based access controls. No method of transmission or storage is 100% secure, but we work to protect your information using commercially reasonable measures.

4. Third-Party Services

We rely on trusted third parties to operate the Service, including Cloudflare (security and bot protection) and our payment processor (to handle top-up payments). These providers only receive the information necessary to perform their function and are bound by their own privacy and security obligations.

5. Data Retention

We retain account and order information for as long as your account is active, or as needed to comply with legal, accounting, or fraud-prevention obligations. You may request account deletion by contacting support.

6. Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us via the support channels listed below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

8. Contact Us

If you have questions about this Privacy Policy, reach us through any of our published contact channels.